Terms and condition

Terms and Conditions – Countasty

By accessing or using the Countasty web app or mobile application, you agree to be bound by these Terms and Conditions. If you do not agree, do not use the platform.

1. Platform Description
Countasty is an online platform that enables users to order healthy meals, subscribe to meal plans, and connect with food providers. Countasty does not prepare food directly unless explicitly stated.

2. User Accounts
You are responsible for maintaining the confidentiality of your account and all activities under it. You must provide accurate and up-to-date information.

3. Orders and Subscriptions
Orders and subscription plans are subject to availability. Subscription meals may be daily or weekly and renew automatically unless canceled within the defined cancellation period shown in the app or website.

4. Payments
All payments must be completed through the available payment methods. Prices, fees, and subscription charges are displayed before confirmation and may change at any time.

5. Cancellations and Refunds
Cancellation and refund policies vary based on order type and provider. Subscription cancellations must follow the specified cutoff time. Refunds, if applicable, are processed according to platform policy.

6. Food Providers
Food quality, preparation, ingredients, and compliance with health regulations are the responsibility of the food providers. Countasty acts as a technology platform and is not liable for food-related issues.

7. User Responsibilities
You agree not to misuse the platform, submit false information, attempt unauthorized access, or violate any applicable laws.

8. Intellectual Property
All content, branding, logos, and software related to Countasty are owned by Countasty and may not be used without written permission.

9. Limitation of Liability
Countasty is not liable for indirect, incidental, or consequential damages arising from use of the platform, delays, or service interruptions.

10. Service Availability
The platform may be modified, suspended, or discontinued at any time without prior notice.

11. Privacy
Your use of Countasty is also governed by our Privacy Policy, which explains how we collect and use personal data.

12. Changes to Terms
Countasty may update these Terms and Conditions at any time. Continued use of the platform constitutes acceptance of the updated terms.

13. Governing Law
These terms are governed by the applicable laws of the operating country of Countasty.

For questions or concerns, contact Countasty through the official support channels provided on the platform.