Privacy Policy – Countasty
This Privacy Policy explains how Countasty collects, uses, and protects your information when you use the Countasty web app or mobile application.
1. Information We Collect
We collect information you provide directly, including name, phone number, email address, delivery address, and account details. We also collect order history, subscription preferences, and payment-related information (processed securely by third-party payment providers).
2. Automatically Collected Information
When you use the platform, we may collect device information, IP address, browser type, operating system, and usage data to improve performance and user experience.
3. How We Use Your Information
Your information is used to process orders and subscriptions, manage deliveries, provide customer support, improve our services, send service-related notifications, and ensure platform security.
4. Payments
Countasty does not store your full payment details. All payment transactions are handled securely by authorized third-party payment gateways.
5. Sharing of Information
We share necessary information with food providers and delivery partners only to fulfill your orders or subscriptions. We do not sell or rent your personal data to third parties.
6. Data Protection
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
7. Data Retention
We retain your information only as long as required to provide services, comply with legal obligations, or resolve disputes.
8. Cookies and Tracking
Countasty may use cookies or similar technologies to enhance functionality, analyze usage, and improve the platform. You can manage cookie preferences through your browser settings.
9. User Rights
You may access, update, or request deletion of your personal data through your account settings or by contacting support, subject to legal requirements.
10. Third-Party Services
The platform may contain links to third-party services. Countasty is not responsible for the privacy practices of those services.
11. Children’s Privacy
Countasty is not intended for users under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Policy
This Privacy Policy may be updated from time to time. Continued use of the platform means acceptance of the updated policy.
13. Contact Us
For privacy-related questions or requests, contact Countasty through the official support channels available on the platform.